How we work
Our Process
Simple booking, detailed checklist, quality checks, and support from start to finish.
4 steps
How a booking works
Scope first, fixed price before booking, then a clean worked to an agreed list.
- 01Tell us the property, the service you want and your preferred dates. Send a postcode, and any agent or landlord checklist if it is an end of tenancy clean.
- 02We come back, usually the same day, with a clear scope and a fixed price. Nothing gets added on the day.
- 03We agree the scope against a checklist before you book, so there is a shared, written record of exactly what we will do.
- 04The team works through the agreed list, then gives the property a final walk-round before finishing.
The standard
What you can expect
- A fixed price confirmed before you book, not an open hourly tab that creeps
- Scope agreed against a checklist, so nothing is vague on the day
- The same cleaner kept on your home where we can, on regular slots
- Our own kit and products, unless your building needs something specific
- Flexible slots, including end of tenancy work timed around your check-out
- A re-clean guarantee if something in the agreed scope was genuinely missed
Our guarantee
If something is missed
We agree the scope against a checklist for a reason: it gives a clear record of what we were booked to do. If a check-out, a landlord or you flag a cleaning item that was within that scope and genuinely missed, tell us promptly and we come back to put it right. See the re-clean guarantee for exactly what it covers.
Get a QuoteNext steps
Choose a service or area
Browse what we clean and where, or read the guides and checklists if you would rather do it yourself.