Read recent customer feedback, see outcomes, and book with confidence.
What customers say
These are recent comments from customers across our main service cities — most tied to a specific neighbourhood and the actual problem we were booked for, from end-of-tenancy deposits to grease and limescale. Ratings are mixed 4 and 5 stars; we have left the 4s in with the reason given.
Get a QuoteMoving out of a 2-bed in London Fields after 3 years. The kitchen was bad — grease on every surface behind the hob. They got it clean. Landlord did the checkout the next morning, no issues raised, deposit back in 8 days.
Flat on a permit street in Islington — team had to park around the corner and carry everything. Took a bit longer than quoted but the cleaning itself was thorough. Bathroom limescale that I thought was permanent is gone. Deposit returned.
Honestly it was in a bad state. Previous housemates weren't exactly clean. Cleaners worked through it without complaint, did the oven as an add-on, left it smelling normal. Letting agent commented it looked better than the check-in photos. Can't ask for more.
Booked 4 days before my checkout. Got a quote the same day. Two-person team arrived on time, worked fast. Flat in New Cross — open-plan living space, one bedroom. Done in about 3.5 hours. Full deposit back.
Team was meant to arrive at 9, turned up closer to 10. Would've been nice to know. But the actual clean was really good — carpets done, bathroom tiles scrubbed properly, kitchen degreased top to bottom. Landlord signed off with no deductions.
High-spec flat, fussy managing agent. The team understood what was needed without me having to explain everything. Checked against the inventory notes I forwarded. Mirrors, windows, inside the oven, under the dishwasher. All done. Passed checkout.
Bermondsey flat, 18 months of buildup. Not a disaster but it needed proper attention. The kitchen extractor especially — black with grease. They dismantled it and cleaned it properly. I didn't even know that was something they did. Deposit dispute avoided.
Small place but still needed the full treatment — old oven, bathroom with hard water stains, skirting boards nobody had touched in years. Took about 2.5 hours. Everything covered. No arguments at checkout.
Really thorough clean of a large house in New Barnet. Only issue was one bathroom cabinet that hadn't been done inside — I flagged it and they came back and sorted it. That kind of follow-through matters. Happy with the result.
Needed it done at short notice — landlord had brought the checkout forward. Got booked in within 48 hours. Two cleaners for a 3-bed, about 5 hours. Carpets, oven, full clean throughout. The letting agent's checklist came back with nothing on it.
SE10 flat in a converted Victorian building. Tricky layout, narrow kitchen, awkward bathroom. Team adapted without complaint, spent extra time on the grout and window frames. Check-in photos matched on checkout. Nothing withheld.
Fulham flat, 2 years in. Job itself was excellent — very thorough, oven came up well, tiles scrubbed properly. The only thing was I had to chase for confirmation of the arrival time the night before. Not a deal-breaker but could be smoother. Deposit back in full.
Victorian conversion off Kentish Town Road. The bathroom grout had gone dark — previous tenants' mess, not mine, but I was still liable. Team got it back to white. Letting agent signed off the next day, full deposit returned.
High ceilings, old sash windows — took longer than a modern flat would. They were thorough on the kitchen and both bathrooms. One built-in cupboard shelf was missed and I had to point it out at the end. They did it then. Deposit back in full.
Awkward galley kitchen and a bathroom the size of a cupboard. They got into every corner. The oven hadn't been touched in two years — that was an add-on and worth every penny. Checkout inventory came back clear.
Two-bed above a shop, three years of cooking smells and bathroom limescale. Team of two, took most of the morning. Nothing flagged on checkout.
Tight turnaround before the landlord inspection. They arrived 45 minutes late which caused some stress but the clean itself was solid — oven, carpets, bathrooms all done properly. Deposit came back minus a small admin fee that had nothing to do with cleaning.
3-bed shared between four of us for two years. We'd cleaned regularly but this needed a proper deep clean. They found limescale behind the toilets we'd completely missed. Agent noted it as clean. Deposit split four ways, all returned.
3-bed, two reception rooms, four years. Kitchen had taken a beating. Booked the oven clean as an add-on. Team came with all their own equipment, finished by 3pm. Landlord did the checkout that afternoon and signed everything off.
The quote was for 4 hours, it took closer to 5.5. Not a massive deal but worth knowing. Bathroom tiles properly de-scaled, kitchen cupboards done inside, skirting boards wiped down. Deposit back.
Small flat but the managing agent was very particular. They cleaned against the inventory list I forwarded, ticked everything off. I was honestly expecting to lose some deposit based on past experience with that agent. Nothing withheld.
Three-bed terrace, four tenants over two years. The communal bathroom had seen better days. Cleaned the whole house in about 5 hours. Limescale on the shower screen gone, oven done, carpets spot-cleaned. No issues at checkout.
New-build near the Olympic park. Managing agent uses a checklist with about 80 items. I checked it and there were two missed — inside the microwave and the kitchen extractor filter. I flagged both, they came back and sorted them the same day. Got the deposit back.
Booked fairly last minute. Two-bed, two years of regular use. Team knew what they were doing from the minute they arrived. Checked out fine, landlord raised nothing.
Ground floor flat, 18 months, one bedroom. Handed keys back the day after the clean. Agent commented that the bathroom was in better condition than the check-in photos. Nothing to argue about.
High-spec apartment, marble worktops, engineered floors. I was nervous about what products they'd use. Asked beforehand and they confirmed appropriate cleaners for each surface. No damage, nothing missed. Lost £50 from the deposit for a wall mark that was there before I moved in.
Top-floor flat in a converted Victorian terrace, three years. Galley kitchen with grease behind the hob nobody could reach. They pulled it out and did it properly. Agent passed it same day.
Dalston, permit street, the van had to sit a few roads away so the start dragged. Once going they were quick. Limescale on the shower screen finally gone. Deposit returned, no cleaning charge.
Two floors, steep stairs, sash windows full of grime in the runners. Agent in Islington is thorough at checkouts. They cleaned to it line by line. Full deposit back within the week.
Split-house conversion near Highbury. The shared hallway hadn't been touched in years. They added it to scope when I asked. One window channel still had dust. Minor. Deposit fine.
Victorian terrace conversion, narrow entry, three years. Hard-water scale all over the bathroom and an extractor caked in grease. They got both back. Landlord found nothing to charge for.
Nowhere to load near Camden High Street. They managed but it ate into the slot. The clean itself was very good, oven especially. Got the deposit back minus an old carpet stain, fair enough.
Managed building, had to register the team with concierge in advance, told them and it was smooth. Glass everywhere, frameless shower. Streak-free. Checkout passed with nothing flagged.
Older two-bed, behind the appliances had clearly never been done by the last lot. They got into it. Bathroom limescale mostly gone, one tile join still marked. Deposit returned in full.
Loft conversion, big open space, industrial floor. Two years. Riverside-side windows smeared badly. They added internal glass to scope. Came up clear. Agent had nothing to say.
Period terrace with original tiled fireplaces. They were careful around them, which I wanted. The kitchen extractor took longer than quoted. Honest about it. Deposit back, no deductions.
Old bathroom, limescale built into the grout over four years. I'd given up on it. They hadn't. Oven booked as an add-on came out like new. Landlord returned everything.
Two-bed, large tiled surfaces and a glass shower box, hard-water spotting everywhere. They cleared most of it. One screen still slightly hazy. Managing agent didn't charge for cleaning.
Split-level Victorian, narrow hallway, three years. Behind the freestanding cooker was the worst of it. They moved it and did it properly. Agent signed off without raising a thing.
Two-bed, CPZ street, the loading point matters and they planned around it. Bathroom scale dealt with. Under the bath had been missed, I flagged it, sorted there and then. Deposit fine.
Suburban, easy parking for once. Four years, kids, carpets on the stairs had taken a hammering. Steam clean brought them back. Both bathrooms descaled. Landlord deducted nothing.
Big house near High Barnet. Most of it excellent. The conservatory had been done quickly and I asked for another pass. They did it without fuss. Deposit returned in full.
Period flat near the town centre, original sash windows that collect grime in the frames. Two years. They got into all of it. Bathroom scale gone. Checkout passed clean.
Modern flat near the O2, lots of glass, managed block with concierge. Smooth access. Surfaces and windows came up well. One cupboard interior missed, flagged and done. Deposit back.
W5, large house, multiple bathrooms and a proper kitchen. Permit street so they planned the loading point. Four years renting. Thorough throughout. Landlord found nothing to deduct.
Three-bed, family home, carpets worn in the traffic lanes. Booked carpet as an add-on. Came up better than expected. Slight delay confirming the slot. On time on the day. Deposit fine.
Period block, big bathroom with marble I was worried about. They confirmed the products before starting. Oven and carpet as add-ons. Porter access arranged in advance. Deposit back in full.
Permit-only street near the river. They worked around it. Busy SW6 flat, end of tenancy, oven was the battle. Came up well. Lost a bit of deposit for a pre-existing mark, not their doing.
Bespoke fittings, stone surfaces, ornate cornicing that routine cleans skip. Porter and key handover arranged. They confirmed methods first. Nothing damaged, nothing missed. Clean checkout.
Large kitchen with a range and integrated appliances. Oven add-on took longer than quoted. They were honest about why. The result was genuinely excellent. Full deposit returned.
Old bathroom the tenancy cleans had clearly never properly done, scale everywhere. Managed building, visitor registration sorted in advance. They descaled it back. Agent raised nothing.
Red routes and bays everywhere round there, they took an early slot to get the kit in. Ground-floor flat, dust ingress from the road. Cleaned well. Minor deduction unrelated to cleaning.
Family house, multiple bedrooms and bathrooms, five years. Carpets had traffic-lane wear on the stairs. Steam clean sorted it. Landlord did the inspection and returned everything.
Concierge block, car park access to arrange, told them and it was fine. Two-bed, 18 months. Bathroom and kitchen done well. One balcony left, flagged, sorted. Deposit returned.
Period features, tiled fireplace, original skirtings full of dust. Three years. CPZ street so they noted the loading point. Kitchen was the labour. Came up clean. Agent passed it.
Two-bed, hard-water marks on the old chrome taps. They got most of it. The post-tenancy kitchen took the longest. Ran slightly over but stayed to finish. Deposit back in full.
Two-bed near the stadium, three years. Booked oven and carpet on top. The oven looked new when they finished. Managing agent went through the inventory and signed it off.
Split Victorian house, narrow stairs. They got the main rooms thoroughly. Communal entrance was a bit beyond scope but they gave it a quick going-over anyway. Deposit returned.
Detached, four beds, two bathrooms, six years with a dog. Carpets everywhere were my worry. They steam-cleaned through and you couldn't tell. Landlord deducted nothing.
Three-bed. They were about half an hour behind and didn't call ahead. Once on it the work was very good, kitchen especially. Cut close to the checkout but the deposit came back fully.
Eighteen months, flat near the centre. Quote came quickly, fair price. Bathroom descaled, oven done inside and out, carpets through. Agent had nothing to flag at checkout.
Had to chase to confirm the day before, which was stressful before a checkout. They turned up on time though and did a proper job on the kitchen and bathroom. Deposit returned in full.
Old house near the river, lots of original features and sash windows. Four years. They took their time with the period bits. Landlord came round, looked, returned the full deposit.
Two-bed, the oven was worse than I'd admitted and it pushed the job over. They were upfront rather than rushing it. Genuinely excellent result. No cleaning deductions at checkout.
Top-floor flat, steep stairs, three years. Hard-water scale on every fitting in the bathroom. They had the right products and the patience. Agent passed the checkout with no notes.
Family house, carpets worn on the stairs. Booked carpet as an add-on, came up well. Permit street so they planned the loading. One skirting run missed, flagged, done. Deposit back.
Concierge block, fob entry, two years. Modern bathroom, frameless screen that scales fast. They cleared it properly. Managing agent went through it and signed off, deposit in days.
Older two-bed, behind the appliances was grim from before us. They got into it. Bathroom mostly there, one grout line stubborn. Honest that it was as far as it'd go. Deposit returned.
Victorian split into flats, narrow hallway, three years. The kitchen was the labour-intensive bit, post-tenancy state. They worked through it. Landlord found nothing to charge for.
Two-bed, bathroom scale heavy on the old fittings. They got most of it back. Took longer than quoted and were honest about why. Deposit returned with no cleaning charge.
Two-bed, 18 months, permit street so loading was planned in. Bathroom descaled, oven add-on came up like new. Letting agent went through the inventory and raised nothing.
Split house, communal stairs in a state, they gave them a pass when I asked. Main flat thorough. One window channel still dusty. Minor. Deposit returned, nothing deducted for cleaning.
Period block, porter, key handover arranged in advance. High ceilings and ledges that routine cleans miss. They got up to all of it. Checkout passed without a single note.
Yellow lines everywhere, they took an early slot to get the kit in without a fuss. Compact flat but dust ingress from the road. Cleaned well. Small deduction, nothing to do with cleaning.
Ancoats apartment — one of those modern blocks with a managing agent who goes over everything with a fine-tooth comb. Team knew what they were doing from the start. Asked for the inventory addendum I'd forwarded, used it as their checklist. Passed with zero issues.
Big property in Didsbury — previous tenants (me included) hadn't exactly kept on top of things. Team of three, worked for the better part of a day. Oven was genuinely grim. They did it as an add-on and it came out looking new. Landlord was happy.
MediaCity flat, nice building. The cleaning itself was excellent — professional team, all their own kit, proper job on the kitchen and bathrooms. Final price came in a bit higher than the initial estimate once they'd seen the oven. Would've liked that flagged earlier. But quality was there.
Rented a 3-bed in Chorlton for 2 years. Worried about the carpets in particular — dog was allowed under the tenancy. They steam-cleaned all three bedrooms. No pet smell left. Landlord did the checkout the day after, nothing flagged. Full deposit returned.
Piccadilly-area flat, 18 months. Not a massive job but needed doing properly. One cleaner, about 3 hours. Everything covered including inside the kitchen drawers and the bathroom extractor. Quick turnaround, no hassle, deposit back.
Three-bed in Levenshulme, 3 years in. Hadn't been deep cleaned the whole time honestly. Kitchen took a while. Bathrooms had serious limescale. They worked through all of it. Checked back in at the end — all done. No follow-up needed from the landlord.
The original slot had to be moved last minute — bit stressful when you've got a checkout deadline. But they found another time within 24 hours and the actual clean was thorough. Kitchen and bathroom both done properly. Deposit returned without dispute.
Five-person student house near Fallowfield. Not pretty inside by the end of the year. They sent three cleaners and got it done in a day. Cooker, carpets, bathrooms — the works. Landlord was expecting to make deductions apparently. Didn't get to.
4-bed in Sale, family renting for 5 years. Big job. They quoted accurately, turned up with the right number of people, and got it done in a day. All rooms, two bathrooms, conservatory, garden door wiped down. Nothing disputed on checkout.
Had a quote within a few hours of enquiring, booked in for the next available slot. Stretford flat, 2 beds. Team was punctual, friendly, did a proper job. I checked behind the radiators — even those were clean. Satisfied.
Semi-detached in Stockport, 18 months. Worried about the kitchen tiles — years of cooking residue. Team used the right products, no damage, tiles looked factory-clean. Agent confirmed no cleaning charges on the deposit return. Genuinely impressed.
4-bed in Whalley Range. Team was professional and thorough — I'm not complaining about quality at all. Just took about 90 minutes longer than quoted, which pushed into the afternoon when my landlord was due. They did communicate when they realised they were running behind. Deposit returned in full.
One-bed apartment near Piccadilly. Cast iron radiators and wooden skirting you can't reach properly. They got behind everything. Checkout the next morning, nothing flagged.
First-floor flat near the station. Oven had 18 months of buildup. Add-on was worth it — looked factory-new when finished. Managing agent noted it on the checkout form as one of the cleaner ones they'd seen.
Older house, high ceilings and original cornicing that collects dust. Thorough on the main rooms. They didn't do inside the airing cupboard — which was on the inventory. I asked, they did it without complaint. Deposit returned.
Renting near the stadium for three years. Bathroom needed real work — hard water stains on the shower glass and mould in the corner of the ceiling. All dealt with. Landlord didn't raise it.
Three-bed family place. Team was thorough but it took about two hours longer than quoted because the oven was genuinely grim. Would've liked a heads up when they realised it was going to take longer. Deposit back in full.
Semi-detached, three years. Carpets, bathroom, kitchen. Brought their own equipment. Finished early afternoon, landlord came round that evening. Signed off on the spot.
Two-bed terrace, 2 years. Kitchen tiles were the main problem — years of cooking splatter. They used the right products and it came off without damaging the grout. Nothing deducted.
Two bathrooms. Both cleaned properly apart from a shelf unit in the second bathroom that got missed. I noticed during the walkthrough and they came back in and sorted it. Deposit returned without deductions.
3-bed, two years. Carpets in the hallway had a lot of foot traffic. Steam-cleaned them and you could see the difference immediately. Landlord said nothing about it at checkout.
Flat in Ashton-under-Lyne, one bedroom, 3 days' notice. They fitted me in. Oven, bathroom, kitchen surfaces, done properly. No deductions.
Ground floor flat, 18 months. Shower tray had gone discoloured and the screen had hard water marks. All sorted. About 3 hours. Deposit back within a week.
Two-bed house. The clean itself was good — bathroom tiles, kitchen, inside the oven. I had to wait almost a day for a response to my booking enquiry. Once they confirmed it, everything went smoothly. Deposit returned.
One of the newer apartment blocks near the BBC buildings. Managing agent had a detailed inventory. Team asked to see it before they started, went through room by room. Nothing raised on checkout, deposit back in 5 days.
Big old semi off Wilmslow Road, three years. Hard water had furred the shower screen and taps. They got it back to clear. Original tiled fireplace dusted out properly too. Landlord deducted nothing.
Narrow road, the van had to sit further down so the start dragged. Once on it they were thorough, oven and carpet add-ons both good. One stair carpet edge missed, flagged, sorted. Deposit back.
Four of us in an Edwardian terrace, professional share, the kitchen had taken serious abuse. Two cleaners most of a day. Oven looked new. Every one of us got the full deposit.
Left a key in a lockbox, mentioned it in the quote, no problems. Side streets parked solid as usual. Bathroom scale dealt with. They ran slightly over but stayed to finish. Deposit returned.
Two-bed we let short-term near the Quays. Floor-to-ceiling glass that shows every mark and hard-water spots on the kitchen surfaces. They turned it around between guests in half a day.
Two-up two-down, three years renting. Behind the cooker and fridge had clearly never been done. They got into it. One bathroom joint still marked. Honest about it. Deposit returned in full.
Three-bed, eight years, landlord does his own checkout with a list. They cleaned with the inventory open. He went through it line by line and signed off there and then.
Cheapest of three quotes, did wonder. Needn't have. Old kitchen with years of grease, they got it back. Hallway carpet still faintly marked. Got the deposit back anyway.
Family house, four years, two kids. Older kitchen and bathroom with tile grout that needed work. Carpet on the stairs steam-cleaned. Landlord checked and returned the full deposit.
Three-bed, post-war semi. House itself excellent. The conservatory had been done quickly and I asked for a second pass. They did it without quibble. Deposit back, no cleaning charge.
High floor, fob entry, concierge to register with, all sorted in advance. Frameless shower scaled fast off the hard water. They cleared it. Agent went through the inventory, nothing flagged.
Loading restricted, they took an early slot which mostly worked but still started behind. Open-plan kitchen-living, extractor caked. Came up well. Deposit back minus a pre-existing mark.
We run a flat here on short lets and needed a reliable per-visit reset. Frameless glass and stone worktops every time. They keep it consistent. One turnaround ran late but they flagged it early.
Visitor parking and key handover to arrange, told them upfront and it was smooth. Open-plan space with a lot of glass. Streak-free finish. Managing agent had nothing to raise.
Two of us sharing, picky landlord. They cleaned behind the cooker and fridge, which is where it always goes wrong. Three years of grease gone. Nothing flagged at checkout.
My dad's old house, needed presentable for the agent's photos. They were considerate about it. Ran a bit over on the kitchen, were honest why. Made a hard week easier.
Family home, five years. Carpets through the hall and stairs were the worry. Steam clean lifted marks I'd given up on. Landlord did the inspection and returned everything.
Had to chase the day before to confirm the slot. Once that was sorted they turned up on time. Two-bed terrace, kitchen and bathroom both proper. Deposit returned in full.
Three-bed, two years. Hallway carpets steam-cleaned, you could see the difference. Kitchen degreased properly. Landlord said nothing at checkout, which is exactly what you want.
Always done end of tenancy myself before. Two-bed terrace. The clean was well worth it, oven especially. One cupboard interior missed, flagged, done same visit. Deposit back.
Detached, two bathrooms and an en-suite, a lot of limescale on the glass screens. They had it all sharp. The check-in clerk actually commented on how clean it was at the next let.
Original cornicing that holds dust everywhere, they got it. Missed the airing cupboard, which was on the inventory. Asked, they did it without complaint. Deposit returned in full.
Tired two-bed, hard water and years of kitchen grease. They got it back further than I expected. Letting agent went through it the next morning and raised nothing.
Three-bed. The oven was worse than I'd let on and it pushed the time. They were upfront rather than rushing. Result was very good. No cleaning deductions at the checkout.
Bought a place left in a state. Wanted it done before our things went in. They did the lot in a day, including inside the cupboards. Started unpacking into a clean house.
Terraced street, nowhere for the van near the door. They ferried the kit and didn't rush to make the time back. Kitchen and bathroom both proper. Deposit returned in full.
Old house, kids, carpets had taken a beating. Steam clean brought them back. Bathroom scale off the hard water dealt with. Landlord returned the full deposit, no argument.
Cheapest quote I got. Mostly good for it. The back bedroom skirting hadn't been touched. Sent a photo, they came back next morning and did it. Deposit back, fair enough.
Three-bed, two years. Straightforward booking, clear quote, on time. Oven inside and out, bathrooms descaled, carpets through. Agent signed off without a single note.
The clean was very good, no complaints there. Just had to chase the confirmation the day before, which is stressful before a checkout. Once booked it went fine. Deposit returned.
Family house, six years, a dog. The stair and landing carpet was my worry. Steam-cleaned and you genuinely couldn't tell. Landlord checked and returned the whole deposit.
Four-bed, two bathrooms. The oven and utility took longer than allowed. They were honest about why rather than cutting corners. Result was excellent. Full deposit returned.
Booked Monday, cleaned Wednesday. Two-bed, two years. Kitchen degreased, bathroom descaled, carpets hoovered through. Letting agent had nothing to flag at the checkout.
Three-bed. They were about 40 minutes behind and didn't ring ahead, which mattered with an agent coming. Once on it the work was thorough. Cut close but the deposit came back in full.
L1 flat, modern building, concierge. High-spec finish so the checkout was always going to be detailed. Team understood that, worked carefully. Marble tiles in the bathroom cleaned without damage. Agent's inventory came back with nothing on it.
Victorian terrace in Aigburth — these old houses have a lot of surfaces to get through. The team were thorough but it did run about an hour over the quoted time. Wasn't a big deal but worth knowing if you're handing keys back the same day. Quality of the clean was excellent.
Flat in Kensington, 2 years renting. The kitchen was the main issue — extractor hood, behind the cooker, inside the cupboards underneath the sink. All done. Landlord's agent did the checkout 2 days later and there were no cleaning-related deductions. That's the result you want.
End of the academic year, shared house in Wavertree. Four of us, none of us had cleaned properly in months. Two cleaners came in, worked all morning. By the afternoon it was unrecognisable. All four of us got our deposit share back.
Detached house in Mossley Hill, moving out after 3 years. Booked a week in advance — straightforward process, clear quote. Team was on time, polite, thorough. Did the carpets as an add-on. Landlord commented it was one of the cleaner checkouts she'd done.
The main clean was really good — flat in Edge Hill, 18 months, came up well. The only confusion was around the oven — wasn't sure from the initial quote whether inside cleaning was included. It was, but I'd have appreciated that being clearer from the start. Good result overall.
Large house in Allerton, rented with a friend for 4 years. Lots of rooms, two bathrooms. Team of two, about 6 hours. Went through the entire property including under beds, inside wardrobes, behind appliances. Checked against the check-in inventory we gave them. Full deposit returned.
Needed a clean at 3 days' notice — landlord moved the checkout forward. They managed to fit me in. Toxteth flat, 1 bed. Done in a couple of hours. Not a big job but it was done properly. Deposit back, no problem.
Expensive rental in Woolton, strict landlord. I needed it to be genuinely clean, not just surface wiped. They delivered. The kind of landlord who brings a torch to checkouts — still found nothing to flag. I'll use them again for the next move.
Flat in Walton, straightforward job. They cleaned it well but I noticed one of the bathroom wall tiles hadn't been properly done — limescale still there. I sent a photo and they sent someone back the next day to sort it. No argument, no fuss. Fair enough.
Needed the house done before tenants moved in for a short let. Tight turnaround — 48 hours. They got it done. Bedrooms, bathrooms, kitchen, all surfaces. Tenants checked in and mentioned how clean it was unprompted. That's good enough for me.
Family semi, 3 bedrooms, garden access, two bathrooms. They quoted accurately and delivered exactly what was described. Landlord's checklist had one query about the shed — that was my oversight not theirs. Everything else was signed off immediately. Good experience.
Two-bed terraced house, two years. The extractor had never been cleaned properly. They took it apart and cleaned it piece by piece. Landlord signed off with no deductions.
Larger detached — four beds, two bathrooms, conservatory. Quoted accurately, turned up with three people, took most of the day. One bathroom cabinet hadn't been done inside. I flagged it and they came back. Deposit returned in full.
Period conversion near the town centre. Two separate bathrooms on different floors. They did both properly, didn't rush the second one because it was tucked away. Checkout was straightforward.
Lots of original features — sash windows, picture rails, deep skirting boards. They got into most of it. One window sill was missed and I only noticed after they'd left. Sent a photo, they came back. Deposit back.
One-bed, 18 months. Two cleaners, about 3 hours. Bathroom tiles, kitchen, carpets hoovered. Passed without comment from the letting agent.
Three-bed semi, four years renting. Oven and carpet needed professional attention. Booked both as add-ons. The carpet in the main bedroom came up well — the estate agent's report mentioned it specifically as being in good condition.
Three-bed, two years. Bathroom grout had gone dark — limescale from the water round here. Came up much better than expected. The kitchen took longer than planned because of the extractor. Good result overall, just slightly over time.
Small flat, one bed, 4 days before checkout. They had availability, turned up on time, done in about 2 hours. Oven included in the standard clean. Nothing queried by the landlord.
Three-bed semi, 3-year tenancy, kids had been through the place. Two cleaners for a full day. Letting agent's checkout report had one note about a wall mark — nothing to do with cleaning. Deposit back minus that.
One-bed flat, 14 months. Landlord is known to be fussy so I wanted it done right. Bathroom was the main focus. They were thorough. Ran about 40 minutes over the quoted time, which pushed into the afternoon. Deposit returned.
Three-bed new-build, two years. Managing agent used a standard checkout form. I gave the team a copy when they arrived and they worked through it. Signed off on every line. Deposit back within 4 days.
Two-bed. Limescale buildup around the taps and shower head that I hadn't been able to shift. Right products, came off clean. Letting agent signed off without raising it.
Period flat in Chester city centre — old building with deep window sills that collect dust. Team arrived about 30 minutes late but got straight on with it. Thorough on the kitchen and bathroom. Deposit returned.
Two-bed semi, two years renting. Needed it done to a standard where the landlord couldn't argue. They cleaned the oven, both bathrooms, all kitchen surfaces including inside the cupboards. Nothing disputed.
Three-bed in Ormskirk, 18 months. Accurate quote, arrived on time, finished in about 4 hours. Landlord did the inspection the next morning and said it was one of the tidiest checkouts he'd done. Full deposit returned.
Two-bed we let short-term near the Baltic Triangle. Frameless shower and a stone worktop that shows every water spot. They reset the whole flat between guests in half a day. Easy to deal with.
No street parking, it's all car parks and loading bays round there. They took an early slot to get the kit in. Open-plan kitchen, extractor caked. Came up well. Deposit back, nothing deducted for cleaning.
Managed building, had to register the team with the concierge first. Told them in the quote and it was smooth. Glass everywhere. Streak-free finish. Managing agent had nothing to raise at checkout.
Cleared and cleaned my mum's house, hadn't been done properly in years. Two of them, most of a day. Sash windows full of grime in the runners, all done. Came up far better than I'd hoped.
Eighteen months renting. The kitchen lino was never going to look new but they got it as good as it goes. One cupboard missed, I flagged it, sorted same visit. Deposit returned in full.
The bathroom was the worst of it, mould in the sealant and a cloudy shower screen. Came up clean. Quick to quote, on time, no fuss. Got the full deposit back.
Two-bed terrace. Cheaper than two other quotes. Oven especially good. The back-room skirting could've had another wipe and they redid it when I asked. Deposit back.
One-bed in a Victorian building near Lord Street. High ceilings, ornate covings that hold dust. They had the kit for it. Letting agent passed it without raising anything.
Flat near the seafront we let short-term. Had to chase to confirm the booking. Once that was sorted the clean off our checklist was thorough. Deposit not relevant here, but no issues.
Family house, five years. The carpets had taken a beating. Steam clean brought them back further than I thought possible. Landlord returned everything, no cleaning charge.
Terraced street, nowhere for the van. Slowed the start. Once going the fridge and oven came up spotless. Got my deposit back minus a bill that had nothing to do with cleaning.
Bought a place the previous owners left in a state. Wanted it done before our things arrived. They turned it around in a day. Felt like a different house when we moved in.
Three-bed semi. The clean itself was very good, no complaints. Just had to chase for the day-before confirmation. Once booked in it went fine. Deposit returned in full.
Three floors, two bathrooms, a lot of stairs, four years. They didn't cut corners on the top floor like I half expected. Agent signed off with nothing flagged.
Old building, deep window sills that collect dust. They were about 40 minutes late with a checkout booked. Once on it, fast and thorough. Cut closer than I'd have liked. Deposit back.
Three-bed, four years, sand gets everywhere living near the beach. They got it all out, including the utility and the porch. Landlord checked and returned the full amount.
Family house. The oven was in a worse state than I'd let on and it ran over. They were honest about why rather than rushing. Result was very good. No cleaning deductions.
Flat near the prom, one year. Booked Tuesday, cleaned Thursday. Bathroom limescale gone, kitchen done top to bottom. Agent signed off without a word at the checkout.
Cheapest quote. Good for the price. They'd skipped the box room, empty but on the inventory. Quick photo, came back next morning and did it. Deposit returned.
Three-bed, the bathrooms were the problem, proper hard-water scale on the screens. They had the right stuff. Landlord came round, looked, handed the deposit back there and then.
Two-bed near the centre, 18 months, not much wear. Thorough job. One window had a smear I noticed after they left. Minor. Managing agent had no cleaning deductions.
Two-bed, three years. Kitchen had years of grease from before us too. They got it back, no drama. Landlord did the inspection and returned the full deposit.
Had to chase to confirm the day before. Once sorted, on time and proper. Three-bed, kitchen and bathroom both done well. Carpet faintly marked still. Deposit back anyway.
Big family house near the pinewoods, six years, two dogs and endless sand. Carpets through the whole house. Steam clean brought them right back. Landlord deducted nothing.
Four-bed, two bathrooms and a utility. The oven and utility took longer than allowed. Honest about why rather than cutting corners. Excellent result. Full deposit returned.
Two-bed, two years. Booked one day, done the next. Kitchen degreased, bathroom descaled, carpets through. Letting agent had nothing to flag at the checkout.
Three-bed, nothing dramatic, just wanted it done right. It was. Slight delay confirming the slot the day before but they turned up on time and got on with it. Deposit returned.
Three-bed, two years. Straightforward booking, clear quote, on time. Oven inside and out, bathrooms descaled, carpets hoovered through. Agent signed off without a single note.
Two-bed terrace. They were about half an hour behind and didn't ring ahead. Once on it the work was thorough, kitchen especially. Cut close to the checkout. Deposit came back in full.
Three-bed semi, five years with kids. The stair and landing carpet was the thing I dreaded. Steam-cleaned and you genuinely couldn't tell. Landlord returned the whole deposit.
Two-bed. Mostly excellent. They'd missed inside one kitchen cupboard on the inventory. Photo sent, came back next morning and did it. Deposit returned, fair enough.
Two-bed, three years. Kitchen had real grease build-up. They took the hob apart and did it properly. Letting agent went through it the next morning and raised nothing.
Terraced street, the van had to sit further off. Slowed the start, but they didn't rush to make it up. Bathroom and oven both good. Deposit returned, no cleaning charge.
Shared house near Edge Hill, end of the year, four of us, none of us tidy. Two cleaners most of a day. Oven looked new. Every one of us got the deposit back.
Three-bed, the kitchen took longer than the rest, years of build-up. They got it clean but it pushed the time. Honest about it. Deposit returned in full.
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