Hackney flat passed first time
Moving out of a 2-bed in London Fields after 3 years. The kitchen was bad — grease on every surface behind the hob. They got it clean. Landlord did the checkout the next morning, no issues raised, deposit back in 8 days.
Good job, parking was the only hassle
Flat on a permit street in Islington — team had to park around the corner and carry everything. Took a bit longer than quoted but the cleaning itself was thorough. Bathroom limescale that I thought was permanent is gone. Deposit returned.
Made a grubby flat look presentable
Honestly it was in a bad state. Previous housemates weren't exactly clean. Cleaners worked through it without complaint, did the oven as an add-on, left it smelling normal. Letting agent commented it looked better than the check-in photos. Can't ask for more.
Efficient, no fuss
Booked 4 days before my checkout. Got a quote the same day. Two-person team arrived on time, worked fast. Flat in New Cross — open-plan living space, one bedroom. Done in about 3.5 hours. Full deposit back.
Solid service, slight delay on the day
Team was meant to arrive at 9, turned up closer to 10. Would've been nice to know. But the actual clean was really good — carpets done, bathroom tiles scrubbed properly, kitchen degreased top to bottom. Landlord signed off with no deductions.
Canary Wharf flat — spotless
High-spec flat, fussy managing agent. The team understood what was needed without me having to explain everything. Checked against the inventory notes I forwarded. Mirrors, windows, inside the oven, under the dishwasher. All done. Passed checkout.
Would book again without hesitating
Bermondsey flat, 18 months of buildup. Not a disaster but it needed proper attention. The kitchen extractor especially — black with grease. They dismantled it and cleaned it properly. I didn't even know that was something they did. Deposit dispute avoided.
Brixton studio, done properly
Small place but still needed the full treatment — old oven, bathroom with hard water stains, skirting boards nobody had touched in years. Took about 2.5 hours. Everything covered. No arguments at checkout.
Good overall, missed one corner
Really thorough clean of a large house in New Barnet. Only issue was one bathroom cabinet that hadn't been done inside — I flagged it and they came back and sorted it. That kind of follow-through matters. Happy with the result.
Turnaround job done fast
Needed it done at short notice — landlord had brought the checkout forward. Got booked in within 48 hours. Two cleaners for a 3-bed, about 5 hours. Carpets, oven, full clean throughout. The letting agent's checklist came back with nothing on it.
New conversion flat — immaculate finish
SE10 flat in a converted Victorian building. Tricky layout, narrow kitchen, awkward bathroom. Team adapted without complaint, spent extra time on the grout and window frames. Check-in photos matched on checkout. Nothing withheld.
Good clean, comms could be tighter
Fulham flat, 2 years in. Job itself was excellent — very thorough, oven came up well, tiles scrubbed properly. The only thing was I had to chase for confirmation of the arrival time the night before. Not a deal-breaker but could be smoother. Deposit back in full.
Camden flat, checkout passed
Victorian conversion off Kentish Town Road. The bathroom grout had gone dark — previous tenants' mess, not mine, but I was still liable. Team got it back to white. Letting agent signed off the next day, full deposit returned.
Mansion block in Pimlico, mostly good
High ceilings, old sash windows — took longer than a modern flat would. They were thorough on the kitchen and both bathrooms. One built-in cupboard shelf was missed and I had to point it out at the end. They did it then. Deposit back in full.
Earls Court flat, worked around a tricky layout
Awkward galley kitchen and a bathroom the size of a cupboard. They got into every corner. The oven hadn't been touched in two years — that was an add-on and worth every penny. Checkout inventory came back clear.
Shepherds Bush flat done properly
Two-bed above a shop, three years of cooking smells and bathroom limescale. Team of two, took most of the morning. Nothing flagged on checkout.
Chiswick flat, good job, slight timing issue
Tight turnaround before the landlord inspection. They arrived 45 minutes late which caused some stress but the clean itself was solid — oven, carpets, bathrooms all done properly. Deposit came back minus a small admin fee that had nothing to do with cleaning.
Wembley flat, no deposit deductions
3-bed shared between four of us for two years. We'd cleaned regularly but this needed a proper deep clean. They found limescale behind the toilets we'd completely missed. Agent noted it as clean. Deposit split four ways, all returned.
Family house in Bromley, passed first check
3-bed, two reception rooms, four years. Kitchen had taken a beating. Booked the oven clean as an add-on. Team came with all their own equipment, finished by 3pm. Landlord did the checkout that afternoon and signed everything off.
Twickenham flat, good clean, took longer than quoted
The quote was for 4 hours, it took closer to 5.5. Not a massive deal but worth knowing. Bathroom tiles properly de-scaled, kitchen cupboards done inside, skirting boards wiped down. Deposit back.
EC1 flat, managing agent found nothing to raise
Small flat but the managing agent was very particular. They cleaned against the inventory list I forwarded, ticked everything off. I was honestly expecting to lose some deposit based on past experience with that agent. Nothing withheld.
Finsbury Park house, sorted
Three-bed terrace, four tenants over two years. The communal bathroom had seen better days. Cleaned the whole house in about 5 hours. Limescale on the shower screen gone, oven done, carpets spot-cleaned. No issues at checkout.
Stratford flat, mostly impressed
New-build near the Olympic park. Managing agent uses a checklist with about 80 items. I checked it and there were two missed — inside the microwave and the kitchen extractor filter. I flagged both, they came back and sorted them the same day. Got the deposit back.
Peckham flat, done in a day
Booked fairly last minute. Two-bed, two years of regular use. Team knew what they were doing from the minute they arrived. Checked out fine, landlord raised nothing.
Acton flat, no issues at all
Ground floor flat, 18 months, one bedroom. Handed keys back the day after the clean. Agent commented that the bathroom was in better condition than the check-in photos. Nothing to argue about.
EC2 apartment, done carefully
High-spec apartment, marble worktops, engineered floors. I was nervous about what products they'd use. Asked beforehand and they confirmed appropriate cleaners for each surface. No damage, nothing missed. Lost £50 from the deposit for a wall mark that was there before I moved in.
London Fields conversion, deposit back
Top-floor flat in a converted Victorian terrace, three years. Galley kitchen with grease behind the hob nobody could reach. They pulled it out and did it properly. Agent passed it same day.
Good clean, CPZ slowed them
Dalston, permit street, the van had to sit a few roads away so the start dragged. Once going they were quick. Limescale on the shower screen finally gone. Deposit returned, no cleaning charge.
N1 maisonette, strict checkout
Two floors, steep stairs, sash windows full of grime in the runners. Agent in Islington is thorough at checkouts. They cleaned to it line by line. Full deposit back within the week.
Solid, communal stairs were extra
Split-house conversion near Highbury. The shared hallway hadn't been touched in years. They added it to scope when I asked. One window channel still had dust. Minor. Deposit fine.
NW1 flat, no deductions
Victorian terrace conversion, narrow entry, three years. Hard-water scale all over the bathroom and an extractor caked in grease. They got both back. Landlord found nothing to charge for.
Thorough, parking was a nightmare for them
Nowhere to load near Camden High Street. They managed but it ate into the slot. The clean itself was very good, oven especially. Got the deposit back minus an old carpet stain, fair enough.
Canary Wharf block, concierge sorted
Managed building, had to register the team with concierge in advance, told them and it was smooth. Glass everywhere, frameless shower. Streak-free. Checkout passed with nothing flagged.
Bethnal Green terrace, good result
Older two-bed, behind the appliances had clearly never been done by the last lot. They got into it. Bathroom limescale mostly gone, one tile join still marked. Deposit returned in full.
Bermondsey warehouse flat, sorted
Loft conversion, big open space, industrial floor. Two years. Riverside-side windows smeared badly. They added internal glass to scope. Came up clear. Agent had nothing to say.
Borough flat, ran over a bit
Period terrace with original tiled fireplaces. They were careful around them, which I wanted. The kitchen extractor took longer than quoted. Honest about it. Deposit back, no deductions.
Earlsfield Victorian semi, deposit back
Old bathroom, limescale built into the grout over four years. I'd given up on it. They hadn't. Oven booked as an add-on came out like new. Landlord returned everything.
Nine Elms new-build, mostly spot on
Two-bed, large tiled surfaces and a glass shower box, hard-water spotting everywhere. They cleared most of it. One screen still slightly hazy. Managing agent didn't charge for cleaning.
Brixton conversion, clean checkout
Split-level Victorian, narrow hallway, three years. Behind the freestanding cooker was the worst of it. They moved it and did it properly. Agent signed off without raising a thing.
Stockwell flat, good standard
Two-bed, CPZ street, the loading point matters and they planned around it. Bathroom scale dealt with. Under the bath had been missed, I flagged it, sorted there and then. Deposit fine.
Family semi, two bathrooms, no issues
Suburban, easy parking for once. Four years, kids, carpets on the stairs had taken a hammering. Steam clean brought them back. Both bathrooms descaled. Landlord deducted nothing.
Detached, conservatory rushed first time
Big house near High Barnet. Most of it excellent. The conservatory had been done quickly and I asked for another pass. They did it without fuss. Deposit returned in full.
SE10 conversion, sash windows and all
Period flat near the town centre, original sash windows that collect grime in the frames. Two years. They got into all of it. Bathroom scale gone. Checkout passed clean.
Peninsula new-build, good clean
Modern flat near the O2, lots of glass, managed block with concierge. Smooth access. Surfaces and windows came up well. One cupboard interior missed, flagged and done. Deposit back.
Edwardian semi, big job, sorted
W5, large house, multiple bathrooms and a proper kitchen. Permit street so they planned the loading point. Four years renting. Thorough throughout. Landlord found nothing to deduct.
Hanwell terrace, decent value
Three-bed, family home, carpets worn in the traffic lanes. Booked carpet as an add-on. Came up better than expected. Slight delay confirming the slot. On time on the day. Deposit fine.
SW6 mansion flat, marble done right
Period block, big bathroom with marble I was worried about. They confirmed the products before starting. Oven and carpet as add-ons. Porter access arranged in advance. Deposit back in full.
Fulham rental, good but tight on parking
Permit-only street near the river. They worked around it. Busy SW6 flat, end of tenancy, oven was the battle. Came up well. Lost a bit of deposit for a pre-existing mark, not their doing.
Townhouse, high spec, careful work
Bespoke fittings, stone surfaces, ornate cornicing that routine cleans skip. Porter and key handover arranged. They confirmed methods first. Nothing damaged, nothing missed. Clean checkout.
Mansion block, thorough, ran over
Large kitchen with a range and integrated appliances. Oven add-on took longer than quoted. They were honest about why. The result was genuinely excellent. Full deposit returned.
Pimlico conversion, deposit back
Old bathroom the tenancy cleans had clearly never properly done, scale everywhere. Managed building, visitor registration sorted in advance. They descaled it back. Agent raised nothing.
Victoria flat, good, loading was tight
Red routes and bays everywhere round there, they took an early slot to get the kit in. Ground-floor flat, dust ingress from the road. Cleaned well. Minor deduction unrelated to cleaning.
South Croydon semi, no deductions
Family house, multiple bedrooms and bathrooms, five years. Carpets had traffic-lane wear on the stairs. Steam clean sorted it. Landlord did the inspection and returned everything.
Town-centre new-build, good clean
Concierge block, car park access to arrange, told them and it was fine. Two-bed, 18 months. Bathroom and kitchen done well. One balcony left, flagged, sorted. Deposit returned.
SE13 Victorian conversion, sorted
Period features, tiled fireplace, original skirtings full of dust. Three years. CPZ street so they noted the loading point. Kitchen was the labour. Came up clean. Agent passed it.
Catford terrace, decent job
Two-bed, hard-water marks on the old chrome taps. They got most of it. The post-tenancy kitchen took the longest. Ran slightly over but stayed to finish. Deposit back in full.
Wembley flat, clean checkout
Two-bed near the stadium, three years. Booked oven and carpet on top. The oven looked new when they finished. Managing agent went through the inventory and signed it off.
Kilburn conversion, good standard
Split Victorian house, narrow stairs. They got the main rooms thoroughly. Communal entrance was a bit beyond scope but they gave it a quick going-over anyway. Deposit returned.
Family home, big, no issues
Detached, four beds, two bathrooms, six years with a dog. Carpets everywhere were my worry. They steam-cleaned through and you couldn't tell. Landlord deducted nothing.
Semi, thorough, late start
Three-bed. They were about half an hour behind and didn't call ahead. Once on it the work was very good, kitchen especially. Cut close to the checkout but the deposit came back fully.
Two-bed, end of tenancy, deposit back
Eighteen months, flat near the centre. Quote came quickly, fair price. Bathroom descaled, oven done inside and out, carpets through. Agent had nothing to flag at checkout.
Good clean, communication slow
Had to chase to confirm the day before, which was stressful before a checkout. They turned up on time though and did a proper job on the kitchen and bathroom. Deposit returned in full.
Period terrace, careful and clean
Old house near the river, lots of original features and sash windows. Four years. They took their time with the period bits. Landlord came round, looked, returned the full deposit.
Flat, very good, oven over time
Two-bed, the oven was worse than I'd admitted and it pushed the job over. They were upfront rather than rushing it. Genuinely excellent result. No cleaning deductions at checkout.
Finsbury Park conversion, sorted
Top-floor flat, steep stairs, three years. Hard-water scale on every fitting in the bathroom. They had the right products and the patience. Agent passed the checkout with no notes.
Crouch End semi, good job
Family house, carpets worn on the stairs. Booked carpet as an add-on, came up well. Permit street so they planned the loading. One skirting run missed, flagged, done. Deposit back.
Stratford new-build, clean checkout
Concierge block, fob entry, two years. Modern bathroom, frameless screen that scales fast. They cleared it properly. Managing agent went through it and signed off, deposit in days.
Bow terrace, solid result
Older two-bed, behind the appliances was grim from before us. They got into it. Bathroom mostly there, one grout line stubborn. Honest that it was as far as it'd go. Deposit returned.
Streatham conversion, no deductions
Victorian split into flats, narrow hallway, three years. The kitchen was the labour-intensive bit, post-tenancy state. They worked through it. Landlord found nothing to charge for.
Tooting flat, good but ran over
Two-bed, bathroom scale heavy on the old fittings. They got most of it back. Took longer than quoted and were honest about why. Deposit returned with no cleaning charge.
Acton flat, deposit back in full
Two-bed, 18 months, permit street so loading was planned in. Bathroom descaled, oven add-on came up like new. Letting agent went through the inventory and raised nothing.
Shepherd's Bush conversion, good clean
Split house, communal stairs in a state, they gave them a pass when I asked. Main flat thorough. One window channel still dusty. Minor. Deposit returned, nothing deducted for cleaning.
Bloomsbury flat, careful and thorough
Period block, porter, key handover arranged in advance. High ceilings and ledges that routine cleans miss. They got up to all of it. Checkout passed without a single note.
WC1 studio, good, loading restricted
Yellow lines everywhere, they took an early slot to get the kit in without a fuss. Compact flat but dust ingress from the road. Cleaned well. Small deduction, nothing to do with cleaning.